Privacy Policy

Envy Her Privacy Policy

 

Last Updated: August 28, 2025

This Privacy Policy describes how your personal data is collected, used, and disclosed when you visit or make a purchase from www.envyher.com.sg (the “Site”). We are committed to protecting your privacy in compliance with Singapore’s Personal Data Protection Act 2012 (PDPA).

 

1. Collection of Personal Data

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

In this policy, "Personal Data" refers to both Device Information and Order Information.

2. How We Use Your Personal Data

We use the Personal Data we collect to:

  • Process and fulfill your orders, including processing your payment information, arranging for shipping, and providing you with order confirmations and invoices.

  • Communicate with you regarding your orders, inquiries, or any feedback you provide.

  • Screen our orders for potential risk or fraud (in particular, your IP address).

  • Improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

  • Provide you with marketing and promotional communications, if you have consented to this (such as by subscribing to our newsletter).

3. Sharing Your Personal Data

We share your Personal Data with third parties to help us use your Personal Data, as described above.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Data here: [Shopify's Privacy Policy Link].

  • Payment Processors: Your payment information is securely handled by our payment gateway partners (e.g., Stripe, PayPal). We do not store your credit card details on our servers.

  • Logistics & Delivery Partners: We share your name, address, and contact number with our trusted courier services (e.g., SingPost, Ninja Van) to deliver your orders.

  • Analytics Providers: We use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your Personal Data here: [Google's Privacy Policy Link].

  • Other Service Providers: We may also share your information with other service providers who help us operate our business, such as those who manage our email marketing campaigns.

We may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Your Rights under the PDPA

As a data subject in Singapore, you have the following rights concerning your personal data:

  • Right of Access: You have the right to request access to your Personal Data that we hold.

  • Right of Correction: You have the right to request that we correct any inaccurate or incomplete Personal Data we have about you.

  • Right to Withdraw Consent: You have the right to withdraw your consent for the collection, use, and disclosure of your Personal Data at any time.

To exercise these rights, please contact us using the details below. Please note that withdrawing consent may affect our ability to continue providing certain products or services to you.

5. Data Security

We take reasonable steps to protect your Personal Data from unauthorized access, loss, or misuse. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We will retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the data is no longer necessary for these purposes, we will securely destroy or anonymize it.

7. Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The latest version will be posted on our Site with the “Last Updated” date clearly indicated.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [Your Email Address] or by mail at:

Envy Her Pte. Ltd. 69 Oxley BizHub Lobby 3, Ubi Road 1 #08-22/23 Singapore 408731